German Customer Consultant
As a customer consultant you will support clients of a rapidly growing company in the communication industry. You will support the Swiss market via phone and email.
We usually respond within a day
Our customer
Our client positions itself with over 227 million customers in 33 countries and more than 200,000 employees worldwide as a multilingual and global company with French origins. They stand out with the rapid expansion of mobile High-performance communication networks as well as through the development of outstanding innovations in the Cellular area.
As a customer consultant you will support clients of a rapidly growing company in the communication industry. You will support the Swiss market via phone and email.
- Processing of concerns about payment transactions, the contract as well as serious administration of Customer data;
- No direct customer contact, but telephone support for one of the employees numerous shops;
- Support through the use of exclusive tools;
- Activation of options, billing questions, basic technical questions, and much more;
- Active finding of solutions;
- Use of various software programs.
Our ideal candidate is
- A natural team player - we believe in supporting and developing our people,
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Required skills
- Fluent in German
- Working proficiency in English
- Excellent communication skills
- Problem solving
- Sense of responsibility
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Languages classes (for international candidates)
- Internal employee incentives
- Located in an amazing office in Lisbon with excellent transport links
Location
Lisbon, Portugal
- Job categories
- Callcenter
- Locations
- Lisbon, Portugal
- Language
- German
Lisbon, Portugal
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
About Recruit4.work
Job seekers
Looking for work? Please view our open vacancies and apply directly, If you have further questions please fill in the following form and we’ll get in touch as soon as possible.
Companies
Interested in hearing more from our services? Please take a look at this page or fill in the form below and we will get in contact with you as soon as possible.
German Customer Consultant
As a customer consultant you will support clients of a rapidly growing company in the communication industry. You will support the Swiss market via phone and email.
Loading application form