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VICO Support

We are looking for a VICO Support with high proficiency in German and English and very high knowledge of the Windows and Microsoft environment

Skills

  • Proficient English communication skills
  • Very good German communication skills
  • Very good knowledge of the Windows environment.
  • Very good knowledge of Zoom application and environment.
  • Very good knowledge of the Microsoft Office Suite: Microsoft Word, Excel, Outlook, Teams, OneDrive, etc.
  • Very good knowledge of audio and video equipment used in video-conferencing systems. 

Tasks

  • Organise Zoom test calls requested by external parties
  • Contact the requester by phone or email to detail and confirm the requests
  • Create Zoom meetings and manage Outlook calendar accordingly
  • Conduct the test calls following a given script and instructions focussing on the technical requirement
  • Provide technical guidance to the requesters based on the given guidelines
  • Log each test call within an incident record using a given template
  • Create a daily report of all test calls with details and results
  • Follow-up on failed test calls
  • Convert existing Oral Proceedings before examination meeting currently under SfB to Zoom meeting
  • Collaborate with internal Service Lines and ServiceDesk providing support to the end-users related to ViCo

Personal skills

  • Ability to work in an international organisation (communication skills are required)
  • Demonstrated good interpersonal skills and the ability to work with various Service Groups
  • Self-motivated and self-managed
  • Good analytical abilities
  • Proactive
  • Team Player

Nice to have

  • A good understanding of French. 
  • Office 365 Administration (Teams, SharePoint/OneDrive, Exchange)
  • Further IT skills

Summary of mandatory requirements

  • Experience: Minimum 5 years of relevant experience in domain 
  • Languages: English + German Mandatory + French is nice to have
  • Start: This is a freelance position. We are looking for freelancers that are able to start ASAP

Location

Remote work from Europe

Additional information

  • Remote status

    Fully remote

  • Language

    English, German

We usually respond within 2 hours

Or, know someone who would be a perfect fit? Let them know!

Job categories

Brussels, Belgium

1000 Brussels Directions

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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