Our customer was founded in 2008 and has known a steady evolution starting with just 30 Seats. The candidate will be working in a project with relatively simple processes, but accuracy is an absolute must. The candidate deals with questions from Dutch shops that are using the end customers' payment solutions (pin machines etc).

A big part of the job is remotely solving technical issues or questions regarding the payment solutions. There is a training program in which you will go through all the aspects of the job (focus will be on privacy related themes). 

Profile

• Call centre experience is an added value, but not required;
• Basic computer skills are necessary;
• Able to follow procedures around sensitive data;
• You can submit proof that you are free of criminal offences;
• Flexibility and punctuality regarding working hours (shifts including evening and weekend services).

Our ideal candidate is

• Communicative and empathetic;
• Disciplined and accurate;
• Respectful and positive towards customers;
• Solution-oriented thinking;
• Patient;
• Reliable.

Our offer

• Paid training
• Unique, atmospheric, people-oriented call centre, with a good dose of fun
• Market-based basic salary with bonus opportunities
• Employee benefits such as private insurance
• Growth opportunities

Location

Casablanca (Morocco)