Dutch Technical Customer Service Agent - Payment Industry
A big part of the job is remotely solving technical issues or questions regarding the payment solutions.
We usually respond within a day
Our customer was founded in 2008 and has known a steady evolution starting with just 30 Seats. The candidate will be working in a project with relatively simple processes, but accuracy is an absolute must. The candidate deals with questions from Dutch shops that are using the end customers' payment solutions (pin machines etc).
A big part of the job is remotely solving technical issues or questions regarding the payment solutions. There is a training program in which you will go through all the aspects of the job (focus will be on privacy related themes).
Profile
- Call centre experience is an added value, but not required;
- Basic computer skills are necessary;
- Able to follow procedures around sensitive data;
- You can submit proof that you are free of criminal offences;
- Flexibility and punctuality regarding working hours (shifts including evening and weekend services).
Our ideal candidate is
- Communicative and empathetic;
- Disciplined and accurate;
- Respectful and positive towards customers;
- Solution-oriented thinking;
- Patient;
- Reliable.
Our offer
- Paid training
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with bonus opportunities
- Employee benefits such as private insurance
- Growth opportunities
Location
Casablanca (Morocco)
- Job categories
- Callcenter
- Locations
- Casablanca, Morocco
- Language
- Dutch
Casablanca, Morocco
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
About Recruit4.work
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Dutch Technical Customer Service Agent - Payment Industry
A big part of the job is remotely solving technical issues or questions regarding the payment solutions.
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