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Dutch customer service - Jewellery

For one of the biggest names in jewellery we are looking for customer service representatives. Your tasks will be:

  • Respond to eCommerce client’s requests through multiple communication channels (phone and email)
  • Maintain solid customer relationships by handling their inquiries and concerns (i.e., order upselling, troubleshooting, fraud order and returns)
  • Be knowledgeable about given promotions and inform customers about new offers
  • Answers questions like Where is my order, How can I can a refund

Required skills

  • Fluent in Dutch or Flemish
  • Working proficiency in English 
  • Excellent communication skills

Benefits

  • Excellent benefits package
  • Multilingual and excellent work environment to provide the customer service
  • Extensive training 
  • Adaptation to Greek Culture and Greek language Courses, 
  • Internal employee incentives
  • Located in an amazing office in Greece with excellent transport links
  • Excellent relocation package with a great support system for non local hires
  • Extra Private Health insurance 
  • Enjoy life in Greece, there are loads of social & sports events

Location

Athens (Greece)

Additional information

  • Language

    Dutch

Or, know someone who would be a perfect fit? Let them know!

Job categories

Athens, Greece

105 52 Athens Directions

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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