Dutch Customer Service Agent - Payment Industry
You will deal with questions from Dutch shops that are using the end customers' payment solutions.
We usually respond within a day
Job description:
You will be working in a project with relatively simple processes, but accuracy is an absolute must. The candidate deals with questions from Dutch shops that are using the end customers' payment solutions (pin machines etc.).
There is a training program in which you will go through all the aspects of the job (focus will be on privacy related themes).
Profile:
- Native Dutch with English
- Basic computer skills are necessary;
- Experience with working with CRM Systems;
- Able to follow procedures around sensitive data;
- You can submit proof that you are free of criminal offences;
- Flexibility and punctuality regarding working hours (shifts including evening and weekend services).
Our Ideal Candidate is:
- Communicative and empathetic;
- Disciplined and accurate;
- Respectful and positive towards customers;
- Solution-oriented thinking;
- Patient;
- Reliable.
Benefits:
- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus of € 3000 per year
- Employee benefits such as meal card, transport card and private insurance
- 4 company outings per year
- Free fruit and drinking water
- Growth opportunities
Location
Barcelona, Spain
- Job categories
- Callcenter
- Locations
- Barcelona, Spain
- Language
- Dutch
Barcelona, Spain
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
About Recruit4.work
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Dutch Customer Service Agent - Payment Industry
You will deal with questions from Dutch shops that are using the end customers' payment solutions.
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