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Belgian French Customer Service - Automotive

Your role

For an international high end automotive company we are looking for customer service specialists. You  will be handeling premium services, after sales, appointment scheduling, resolution of complaints or incidents for customers who have purchased a high end vehicle.

  • Customer service (reception of calls) for post - sales issues, arranging appointments with workshops, resolution of incidents.
  • Email management

Skills /knowledge required

  • High proficiency in Belgian French and English languages, written and spoken
  • Minimum 1 year of experience as customer service agent (preferably in a top service).
  • Good communication skills.
  • Customer focused and a service-oriented attitude
  • Excellent interpersonal and communication skills
  • You are comfortable on the phone 
  • Ability to analyze and solve problems

Benefits

  • Great office location with easy access by public transport 
  • Paid training 
  • Continuous training and development 

Location

Madrid (Spain)

Additional information

  • Language

    Dutch, Flemish

We usually respond within 2 hours

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Job categories

Madrid, Spain

28013 Madrid Directions View page

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Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

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