facebook tracking

German + Greek Customer Service Specialist

​Do you want to join a growing team? An interesting and varied job is waiting for you in our Customer Service Center in Barcelona.

Do you want to join a growing team? An interesting and varied job is waiting for you in our Customer Service Center in Barcelona. Calls for help of our customer's members and customers, when traveling abroad, are received here.

Do you have passion for people? You will offer remote assistance, mediating and organizing any required medical assistance. Provide information over the phone, share your know-how and experience while taking care of the members and insured clients in need and keep calm in any call situation.

You have an interest and ability to learn as well as the ability to understand medical issues and express them in a layman ́s way.

Your day to day

  • Respond to incoming calls, take data, advice and inform members and clients
  • Perform outbound contacts to mediate or organize, as needed, medical assistance (contacts with hospitals/doctors, providers, etc.)
  • Support and collaborate in the medical cost containment process
  • Back Office activities
  • Participate to ensure achievement of the operational goals (KPI, productivity, Quality Management, etc.)
  • Support in case of in-house projects

Your profile

  • You have C2 level German and you are fluent in Greek and English
  • You bring willingness for flexible shift working (public holidays, weekends)
  • You enjoy the contact with people, have strong communication skills and empathy
  • You are comfortable in conflict resolution
  • You are a team-player and demonstrate good organizational and prioritization skills
  • You are open to learn in continuing training opportunities

We offer

  • Structured and paid training period during a couple of weeks
  • Varied activity, ongoing training and development
  • A bunch of great and diverse colleagues
  • A steady job, Permanent Contract (full- or part-time)
  • Competitive Salary, Benefits
  • Possibility to participate in the for Smart-working/Home-Office Concept

Location

El Prat de Llobregat (Barcelona) - Spain

Additional information

  • Language

    German

We usually respond within 2 hours

Or, know someone who would be a perfect fit? Let them know!

Barcelona, Spain

08002 Barcelona Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


Teamtailor

Applicant tracking system by Teamtailor