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Dutch / French Admin Support agent - Payment industry

For a new exciting project we are looking for Dutch or French speakers to start ASAP!

As an Admin Support agent, you will be handling first line inbound administrative support requests by phone & e-mail (B2B). You will assist new customers (merchants) with their account activation, transaction status queries and financial requests. During the calls you will provide additional product information and ensuring continuity of the merchant business by responding quickly an correctly. This to maintain a strong customer relationship.

Profile

  • You are native Dutch/Flemish or French with a good command of the English language (other language are a plus)
  • You have experience in a call center;
  • Basic computer skills are necessary;
  • Able to follow procedures around sensitive data;
  • Flexibility and punctuality regarding working hours (shifts including evening and weekend services).

Our ideal candidate is

  • Has strong communication/social skills;
  • Has a positive attitude towards changes. 
  • Is a  real team player with strong listening skills. 
  • And you are a service minded person with the ability to handle conflicts in a constructive manner;
  • Disciplined and accurate;
  • Patient;
  • Reliable.

Our offer

  • Paid training
  • Free Spanish lessons (once a week)
  • Unique, atmospheric, people-oriented call centre, with a good dose of fun
  • Market-based basic salary with the possibility of a bonus 
  • Employee benefits such as meal card, transport card and private insurance
  • Free fruit and drinking water
  • Growth opportunities

Additional information

  • Language

    Dutch, French

We usually respond within 2 hours

Or, know someone who would be a perfect fit? Let them know!

Job categories

Barcelona, Spain

08002 Barcelona Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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