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Onsite VIP tech Support

We are looking for an experienced freelancer to provide top notch VIP tech support onsite in Munich.

We are looking for a Personal Technology Assistant to provide On-site Premier Support to VIP Executives.

Encompasses

  • Personal Technical On-site Assistance to the Executive Chairman
  • Personal Technical On-site Assistance to the Vice Presidents
  • Personal Technical On-site Assistance to the members of the Executive Office

Reports to: The company’s on-site coordinator in Munich / Project Manager

Delivering the on-site VIP Executive Service:

  • Handles end-user computer requirements
  • Handles network service technical assistance requirements
  • Does hardware installation, troubleshooting
  • Installs and troubleshoots hardware such as desktops, laptops, scanners, projectors, printers, video conference equipment
  • Installs application software such as Microsoft Office and other related office productivity tools, antivirus, communication-related application software like Skype4Business
  • Resolves network and internet-related connectivity issues
  • Installs and maintains network nodes such as Wi-Fi access points, network routers, etc.
  • Installs and maintains printers and printing services
  • Assists in the setup and monitoring of video live streaming services, as well as the setup and support of streaming broadcasts
  • Assists in the setup and monitoring of video conferencing sessions
  • Documents technical support requests, and actions taken by creating and updating tickets, and acts on the resolution of issues through the internal ticketing system

Required qualifications

  • Speaks English. French and German are nice to have
  • Is representable, always wears Business Attire when in function, and is able to deliver a ‘white glove’ service
  • Is extremely Service-minded as she/he is the Personal Technology Assistant to the Executive Chairperson
  • Experience with computer (hardware and software) and network repair and troubleshooting
  • Proven track record providing Technology support
  • Candidate must be able to adequately manage and deal with stressful situation

Summary of mandatory requirements

  • Minimum 3 years of relevant professional experience in domain.
  • Fluency in English  (French and/or German are nice to have)  
  • This is a freelance position. We are looking for freelancers that are able to start ASAP.
  • duration: 6 months contract (+ possible extension)

Location

Munich, Germany (on-site work)

Usually responds within 2 hours

Or, know someone who would be a perfect fit? Let them know!

Job categories

Munich (Germany)

80539 Munich Directions

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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