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German Customer Advisor Agent

For a big name in banking we are looking for customer advisor agents. You will support the Card division by telephone and in writing.

Job description

For a big name in banking we are looking for customer advisor agents. You will support the Card division by telephone and in writing. Your tasks:

    • Editing questions about the account, username or password;
    • Clarification of questions about financial overview and postings;
    • Provision of information on various Card Solutions products;
    • Information and assistance for app users;
    • Processing reports on lost or stolen cards;
    • Please note that for this position, both good German and English, in oral and written form is required.

Our ideal candidate is

    • A natural team player
    • Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Required skills

    • Fluent in German
    • Working proficiency in English
    • Excellent communication skills
    • Problem solving
    • Sense of responsibility

Benefits

    • Excellent benefits package
    • Multilingual and excellent work environment to provide the customer service
    • Extensive training
    • Languages classes (for international candidates)
    • Internal employee incentives

Location

Lisbon, Portugal

Usually responds within a day

Or, know someone who would be a perfect fit? Let them know!

Job categories

Lisbon, Portugal

1150-234 Lisbon Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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