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German Customer Delight Representative

Together with your colleagues you form a team of world class customer advisors to help your business customers.

Job description

Our client is an American online social media platform, one of the most recognisable companies there is. Become part of one of the most successful companies today! Together with your colleagues you form a team of world class customer advisors to help your business customers:

    • Processing inquiries by new and existing customers (small and medium-sized companies) by phone, email and live chat;
    • Advice, training and support for the customer before and after the independent purchase of Services;
    • Identify potential improvement opportunities;
    • Analysis of trends and customer portfolios in order to be able to offer suitable, individual solutions;
    • Use of various tools (MX Excel, Salesforce);
    • Regular evaluation and processing of customer feedback on advertising solutions and products to be able to continuously improve.
    • Please note that for this position, both good German and English, in oral and written form is required.

Our ideal candidate is

    • A natural team player
    • Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Required skills

    • Fluent in German
    • Working proficiency in English
    • Excellent communication skills
    • Problem solving
    • Sense of responsibility


    • Excellent benefits package
    • Multilingual and excellent work environment
    • Extensive training
    • Languages classes
    • Internal employee incentives
    • Located in an amazing office in Lisbon with excellent transport links


Lisbon, Portugal

Additional information

  • Language


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Job categories

Lisbon, Portugal

1150-234 Lisbon Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.


Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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