French Customer Advisor - B2B - Travel industry
Looking for an enthusiastic customer advisor for a project in the travel indusrty.
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Want to experience working and living in an international environment? We can offer this! Move to Portugal and experience living in one of the oldest nations in Europe. Get to know Portugal´s rich culture and history, meet new people with a lot of different nationalities, taste Portugal´s famous port wine and visit the beautiful castles. You can do all of this while also developing on professional level. We can offer job positions in an international company, that focusses on their employees’ strengths and values, in a unified team. Sounds like an adventure for you? Take a look at the following job position!
As a Accounts Payable for a hospitality group, you will act as a bridge between the hotels and the suppliers to provide information requests, provide support, and follow through with complaints B2B. Your contribution will make a difference in the business of our clients and the life of their customers. Your mission is to create enthusiasm around our clients’ services and solve with precision and efficiency emerging issues that customers may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying every day on the job.
Responsibilities
- Enter supplier invoices in the internal system
- Follow-up of validations and preparation of payments.
- Follow-up of works contracts and holdbacks.
- Reconciliation of invoices at reception (equipment and services).
- Follow-up and analysis of the supplier ageing balance.
- Participation in closing work (inventory entries for the purchasing/supplier/stock/fixed asset cycles).
- Support for quarterly/semi-annual/annual reporting of supplier turnover
- Answer suppliers through outgoing incoming calls and emails
Your Profile
- Native French (level C2) and fluent English (minimum level B2).
- Excellent communication skills coupled with empathy and team spirit.
- Previous experience in Customer Service or a tourism/travel representative is a plus.
- For non-EU residents, it is mandatory to have a valid work permit.
- Strong analytical and problem-solving skills.
- Proficiency in Excel.
- Autonomous and able to ensure end-to-end delivery of projects.
- Responsible, flexible, dynamic, and resilient.
What do we offer?
- Competitive wages (14 monthly payments per year)
- Meal Allowance (net)
- Schedule: Monday-Friday (7h-17h or 9h-18h)
- Hybrid-Work model
- Health insurance provided by the company
- Investment in training and personal development
- Opportunity to professionally grow inside the company
Additional Benefits
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon - Portugal.
Location
Lisbon, Portugal
- Département
- Callcenter
- Localisations
- Lisbon
- Type d'emploi
- Temps plein
- Niveau d'emploi
- Personnel administratif
- Language
- English, French
Lisbon
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
French Customer Advisor - B2B - Travel industry
Looking for an enthusiastic customer advisor for a project in the travel indusrty.
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