French Customer Advisor - B2B - Travel industry
Looking for an enthusiastic customer advisor for a project in the travel indusrty.
Nous répondons généralement sous 2 heures
You will be the bridge between the hotels and the suppliers: Information, Support and complaints B2B
Responsibilities
- Prepare, maintain, and review purchasing files, reports and price lists.
- Confer with customers by telephone, email or Chat to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Your Profile
- Native French and fluent English (minimum level B2).
- Excellent communication skills coupled with empathy and team spirit.
- Previous experience in Customer Service or a tourism/travel representative is a plus.
- For non-EU residents, it is mandatory to have a valid work permit.
What do we offer?
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Relocation package – accommodation in a shared apartment for 6 months and flight reimbursement.
Additional Benefits
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is: Lisbon - Portugal.
- Département
- Callcenter
- Localisations
- Lisbon
- Language
- French
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Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
French Customer Advisor - B2B - Travel industry
Looking for an enthusiastic customer advisor for a project in the travel indusrty.
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