German Remote Customer Service in Braga
Make an impact every day by helping customers feel confident and cared for in a more sustainable tech world. 🌿💬
Wir antworten gewöhnlich innerhalb von zwei Stunden
🌞 Discover the perfect balance of work and lifestyle in one of Portugal’s most charming cities! With Braga’s rich history and youthful energy, and — there’s something for everyone.
Join a fast-growing global platform dedicated to giving electronic devices a second life. 🌍📱 By working only with the best certified refurbishers, we ensure quality, sustainability, and smart choices for our customers.
We’re looking for a Customer Service Advisor who’s passionate about delivering helpful, friendly, and professional support. If you enjoy solving problems and making tech users happy, this role is for you! 💬💡
🔑 Key Responsibilities
- 📞 Assist customers via inbound calls, live chat, and email during the post-purchase process.
- 🛍️ Help with inquiries related to reservations, orders, and general after-sales support.
- 🛠️ Resolve product or service concerns by listening, understanding, and providing clear solutions.
- ✔️ Deliver accurate, complete, and helpful information using the right tools and methods.
What We’re Looking For
- ✔️ Proficiency in German
- ✔️ Good level of English (B2)
- ✔️ Friendly and professional communication skills
- ✔️ Confidence using digital tools and software
- ✔️ Team spirit and a helpful attitude
- ✔️ Eagerness to learn and support others
- ✔️ Focus on customer satisfaction and problem-solving
What We Offer
- 🚀 New and modern office.
- 📚 Full training to help you succeed.
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year)
- 🎉 Be part of a project with real impact
Location
Braga, Portugal
- Abteilung
- Callcenter
- Standorte
- Braga
- Arbeitsort (Präsenz, Home)
- Vollständig im Homeoffice
- Vertragsart
- Vollzeit
- Beschäftigungsebene
- Aushilfskräfte
- Language
- English, German
- Make an appointment with our recruiter
- https://calendly.com/candidatecoordinators/meeting-candidate-coordinator?month=2024-09
Kollegen und Kolleginnen







Braga
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo