German Customer Support Agent in Porto
🎧 Ready to support users and grow in a fun, fast-paced environment? Let’s go! 🙌🌍
Wir antworten gewöhnlich innerhalb von zwei Stunden
🌞 Ready to start a new adventure in sunny Porto? Join us in one of Europe’s most charming and vibrant cities! With its colorful streets, stunning river views, and rich culture, Porto offers the perfect mix of work and lifestyle. Whether you’re into exploring historic spots, enjoying delicious food, or working by the ocean breeze — Porto has it all.
Now’s your chance to build your career in a dynamic international environment, right in the heart of Portugal! 🌞
Love helping people? Tech-savvy? Join our team and support customers with their questions about exciting tech products! 🚀🕶️
💼 Your Tasks
- 📩 Answer customer questions via email, chat, and phone
- 🛠️ Help users with product info, troubleshooting, and support
- 😊 Provide a friendly, professional experience every time
- 📚 Follow clear guidelines to solve issues or escalate when needed
✅ What We’re Looking For
- 🗣️ Fluent in German and comfortable in English too!
- 💻 A good communicator who enjoys helping others
- 📱 Comfortable with tech products and eager to learn more
- 📞 Experienced with customer service or support (a big plus!)
- 💪 Friendly, patient, and solution-focused
What We Offer
- 🚀 New and modern office.
- 📚 Full training to help you succeed.
- 🏡 Relocation support (if applicable).
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year)
- 🎉 Be part of a project with real impact
Location
Porto, Portugal
- Abteilung
- Social Media
- Standorte
- Porto
- Vertragsart
- Vollzeit
- Beschäftigungsebene
- Aushilfskräfte
- Accommodation available
- Yes
- Language
- English, German
- Make an appointment with our recruiter
- https://calendly.com/candidatecoordinators/meeting-candidate-coordinator?month=2024-09
Kollegen und Kolleginnen







Porto
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo