Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬

Help people build their online presence!

You’ll support users of a popular website-building platform that helps businesses, bloggers, and creatives design and grow their websites.

Your Tasks

• 💬 Support users by chat, email, and phone
• 🛠️ Troubleshoot issues with the platform
• 📚 Explain features and how to use them
• 🤝 Work with other teams to fix complex technical problems
• 🆕 Stay updated on new tools and platform changes
• 💡 Share user feedback to help improve the service

What We’re Looking For

• 🌐Proficiency in German and good level of English, both written and spoken
• 💻 You are tech-savvy and quick to learn new tools
  🌐 You know or are excited about digital marketing or web design
  🧠 You are a strong problem-solver with a calm attitude
  📞 You have 1+ year of customer service experience
  🧾 You have a stable job history
  🗣️ Excellent communication skills
  🕐 You work well independently and manage your time

What We Offer

• 🚀 New and modern office.
• 📚 Full training to help you succeed.
• 🏡 Relocation support (if applicable).
• 🌍 We promote inter-company mobility to work at any of our sites around the world.
• 🏥 Private health insurance, free after six months
• 💶 Competitive wages (14 monthly payments per year) + bonus

Location

Lisbon, Portugal