German Customer Service
Do you have experience as a Customer Service Agent? Want to take the next step and start a new adventure? Take a look at this job position!
Wir antworten gewöhnlich innerhalb von zwei Stunden
Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece! Want to start this next adventure? Check out this position!
As a Customer Advisor, you will be the first point of contact for customers to directly attend to their inquiries from the cinematic market.
Responsibilities
- Assist viewers through phone and/or chat and/ or emails regarding different queries.
- Provide account and application support to viewers namely with regard to software functionality
- Provide technical support and troubleshooting system configurations and network settings.
- Provide accurate and real-time responses to the viewer’s inquiries
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken.
- Experience in Customer Service preferred but not mandatory
- Ability to resolve customer concerns and create a seamless customer experience.
Required skills
- Fluent in German (level C2)
- Working proficiency in English
- Excellent communication skills
- Ability to resolve customer concerns and create a seamless customer experience.
- Self – Sufficient & confident in troubleshooting customer issues
- Soft Skills, advanced active listening, and engagement
- Confident, adaptable, and empathetic
- Pleasant and positive attitude
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Adaptation to Greek Culture and Greek language Courses,
- Internal employee incentives
- Excellent relocation package with a great support system for non-local hires
- Extra Private Health insurance
- Enjoy life in Greece, there are loads of social & sports events
Location
Remote, must be based in Greece
- Abteilung
- Callcenter
- Standorte
- Greece (Remote)
- Status Homeoffice/Vor Ort
- Vollständig im Homeoffice
- Vertragsart
- Vollzeit
- Beschäftigungsebene
- Servicekräfte
- Language
- English, German
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Greece (Remote)
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
German Customer Service
Do you have experience as a Customer Service Agent? Want to take the next step and start a new adventure? Take a look at this job position!
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