German Customer Service
Work from the heart of Greece! Elevate customer service from the comfort of your home. Embrace the Mediterranean spirit and create impact. Apply now!
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Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful Greece! Want to start this next adventure? Check out this position!
We are looking for customer service representatives. In this challenging role you will help end clients solve problems and answer any questions they may have.
Our ideal candidate is
A natural team player - we believe in supporting and developing our people,
Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Responsibilities
- Assist in blocking stolen cards and issuing temporary credit cards.
- Handle virtual payments and address customer account inquiries.
- Manage calls/emails related to cardholder benefits, digital wallet
- Assist with inquiries about companies loyalty programs and facilitate the acquisition of new cards.
Required skills
- Native level of German
- Working proficiency in English
- Excellent communication skills
- Strong verbal, listening and written communication skills
- Required 2 years experience in call center or financial institution
- Use software to source and input customer data accurately as related to the inquiry.
- Ability to multitask multiple systems, screens, and tasks during customer contacts.
- Ability to learn and adapt to new software technologies.
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Adaptation to Greek Culture and Greek language Courses,
- Internal employee incentives
Location
Remote, must be based in Greece
- Abteilung
- Finance
- Standorte
- Greece (Remote)
- Status Homeoffice/Vor Ort
- Vollständig im Homeoffice
- Vertragsart
- Vollzeit
- Beschäftigungsebene
- Aushilfskräfte
- Language
- English, German
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Greece (Remote)
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
German Customer Service
Work from the heart of Greece! Elevate customer service from the comfort of your home. Embrace the Mediterranean spirit and create impact. Apply now!
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