Have you always wondered about what it would be like to start living and working abroad? We can make this dream a reality! With this job position you will be living in Lisbon, while working in a big communications company. Portugal is the place for you, with its rich culture and history, beautiful landscapes and their famous port wine it is the perfect place to start this new adventure! Not only are you going to live in Portugal you can also start working there. We can offer you a position in a diverse team, to learn, grow and experience all that Portugal has to offer

Are you passionate about Online Advertising and new technologies? Would you like to join one of the leading tech companies?

You will support our client as a Customer Care Advisor, growing and developing your knowledge base of online advertising in an innovative and fast paced environment.

What you'll do

You will be part of a team supporting different lines of products. You will together with your colleagues provide reactive phone, email and chat support services with emphasis on troubleshooting and efficient issue resolution to our small and medium businesses clients.

REQUIREMENTS

Part of your daily activities will be:

• Provide optimal advice regarding different queries of the business clients;
• Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
• Understand the business goals of your clients in order to match the required online advertisement solutions;
• Provide strategic campaign support to educate your clients;
• Achieve strong customer satisfaction with a focus on quality and results.
• Knowledge of Google products such as Ads, AdSense or YouTube.
• Native level of German and good written and talking skills in English (C1 level)
• A team player with strong leadership, analytical and communication skills.
• Strong presentation, analytical and problem solving skills.

BENEFITS

• Full time position (40h per week, Monday to Friday).
• Competitive salary
• Relocation Package:
  • Accommodation in a room
  • Initial flight expenses refund
  • Free annual flight to the homeland
• 4 weeks of intense introduction training and specific sales training
• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
• A permanent presence of coaches who will facilitate your personal and professional development
• Established career path to grow within the project
• Continuous training and certifications within the costumer products
• Bi-weekly, monthly or quarterly contests
• Employment with the world's largest provider of contact center services
• Excellent work environment, great colleagues, social arrangements and personal development
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Location

Lisbon, Portugal